Astor Crowne Plaza New Orleans French Quarter, Corner of Bourbon and Canal

concierge services were top notch. the communication with them around ordering a taxi to the airport was above and beyond. the taxi service was amazing and the driver was one of the most friendly guys i have ever met. front desk staff were friendly. were very accommodating with a room change before my stay. location was close to everything really. having the street car stops directly in from of the hotel was great. there was plenty to see all around within walking distance. beds were comfortable, room was spacious.

What I loved about the property is definitely the location . you have access to everything. we also loved that they served welcome drinks with 3 different rums with punch . I do wish it was at all times . also loved that they had Infused water jugs available in the lobby . one with cucumber and another with strawberry and lemon water . beds were a little high but decent to sleep and loved the pillows. slept good . they also over ear plugs . the room was clean and the the tv was good .

I LOVED the lobby, it's so classy in monochrome marble. I also loved the pool; it was a bit smaller than expected but I still had fun. I also enjoyed the Bourbon House restaurant as well! As for the beds and rooms, it was comfortable enough. It wasn't as spectacular or grandiose as the lobby, but I was able to make myself right at home.

We went during Mardi Gras and the location was GREAT!! I think other people's negative reviews are due to having really high expectations and just super picky...It is going to be a little noisy because people are partying and the hotel building is old, but we were provided earplugs in our room. Our room was clean and the staff was friendly even with the Mardi Gras crowd stress. You have to ask for cleaning services at the front desk...which isn't that inconvenient. So altogether, we had a great stay! I wouldn't say it was worth the price, but with the location and during Mardi Gras I can understand the price! would definitely stay again!